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Pricing and Payment
What is the cost of the training?
What are the payment options for registration?
Can I pay by cash or demand draft?
What is the cancellation policy?
What if I book for a date, but then have to reschedule?
Can I get a receipt for my payment?
Can I speak to someone by telephone?
What is the cost of the training?
The cost of the courses varies by location and trainer -- to check the cost, please click on the "Register Online" link for the course you're interested in at www.goodagile.com. The fees include all materials, the certification exam, a 2-year membership in the Scrum Alliance, and lunch and snacks on every day of the class. Travel, lodging, and any other expenses are not included. For booking via company invoice (available for groups of 3 or more attendees), please contact khushboonagpal[AT]goodagile.com. For all bookings, we strongly recommend completing the booking as early as possible, since our courses often sell out well in advance.

What are the payment options for registration?
You can pay via Visa/Mastercard, Net Banking, or company invoice (for groups of 3 or more attendees).   To register using Visa/Mastercard or Net Banking, go to www.goodagile.com and click on the "Register Online" link for the class you are interested in.  For payment via company invoice (available for groups of 3 or more attendees), a copy of the approved purchase order is required 14 days prior to the training date, and certification will be completed upon receipt of payment. For all bookings, we strongly recommend completing the booking as early as possible, since our courses can sell out in advance.  If you have any questions, please email sitijaafar[AT]goodagile.com.

Can I pay by cash or demand draft?
We regret that we are not able to accept payment via cash or demand draft.

Are there any qualifications required to attend the training?
There is no prerequisite to attend the training. Just a desire to learn!

What is the cancellation policy?
Our cancellation / date change policy is the following: Attendees cancelling or rescheduling 21 or more days before the start of the training course they've signed up for will receive a 100% refund of all fees paid.  Cancellations / date changes less than 21 days before the start of the training will be subject to a 50% penalty, and Cancellations / date changes less than 14 days before the start of the training will be subject to a 100% cancellation penalty. There is no penalty for replacing one attendee with another prior to the course date.

What if I book for a date, but then have to reschedule?
Our cancellation / date change policy is the following: Attendees cancelling or rescheduling 21 or more days before the start of the training course they've signed up for will receive a 100% refund of all fees paid.  Cancellations / date changes less than 21 days before the start of the training will be subject to a 50% penalty, and Cancellations / date changes less than 14 days before the start of the training will be subject to a 100% cancellation penalty. There is no penalty for replacing one attendee with another prior to the course date.

Can I get a receipt for my payment?
Yes, you will receive an email receipt, and we can also provide a hard-copy receipt if required.

Can I speak to someone by telephone?
During Asia business hours, you can chat live GoodAgile in the chat service on the right-hand side of the screen. Alternatively, please email khushboonagpal[AT]goodagile.com with your telephone number and a convenient time to reach you.